Privacy Policy

At Aura Digital Technologies, we prioritize the privacy and security of all users interacting with our online platform and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information to provide and improve our custom software development, mobile app design, cloud services, IT consulting, data analytics, and cybersecurity offerings:

• Personal Identifiable Information: such as your name, postal address, phone number, and email address when you contact us or engage our services.
• Technical Data: including IP address, browser type, and usage data collected automatically through cookies and similar tracking technologies.
• Project Data: details and documents related to projects you commission or consult on through our platform.

How We Use Your Information

We use the information collected for purposes including but not limited to:

• Providing, customizing, and improving our technology services and solutions.
• Communicating with you about your inquiries, projects, or service updates.
• Performing analytics to optimize our offerings and enhance user experience.
• Ensuring the security and integrity of our systems and protecting against unauthorized access.

Legal Basis for Processing

When applicable, we process your personal data based on one or more of the following legal grounds:

• Consent you provide when submitting information or agreeing to service terms.
• Performance of a contract or engagement for services.
• Compliance with legal obligations or regulatory requirements.
• Our legitimate interests in providing and securing our technology services and business operations.

Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. Disclosure of your information may occur only under these circumstances:

• To trusted service providers and partners assisting us with business operations, under strict confidentiality agreements.
• When required by law, legal process, or to exercise or defend legal claims.
• In connection with a merger, acquisition, or sale of company assets where data sharing is necessary.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our cybersecurity services reflect the high standards we apply internally to safeguard all information entrusted to us.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable laws. When no longer needed, data is securely deleted or anonymized.

Your Rights Under GDPR and Other Laws

If you are a resident of the European Union or subject to similar regulations, you have the following data protection rights:

• The right to access the personal data we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to erase your personal data in certain circumstances.
• The right to restrict or object to certain data processing activities.
• The right to data portability where applicable.
• The right to withdraw consent at any time where consent was the legal basis for processing.

To exercise these rights, please contact us by postal mail at the address below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

International Data Transfers

As a global IT services provider, some personal data may be transferred to and processed in countries outside your residence. We ensure these transfers adhere to applicable data protection laws and use appropriate safeguards such as standard contractual clauses.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at: